a vital information and feedback app for parents

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"Thank you Witeck, you're a wonderful team to work with & we couldn't have done it without you"

project.

an easy to use information app with feedback functionality.

The Southern West Midlands Maternity and Newborn Network (SWMMNN) contacted us after being recommended by NHS England for our work on the Learning Environment.

SWMMNN are a specialist NHS network in the South Birmingham area (covering 8 hospitals). They specialise in the care of newborn babies with specialist healthcare requirements.

SWMMNN were looking for an easy to use app for parents to download, providing access to vital information about each hospital within their network. They also wanted a tool within the app to gather important feedback from parents about the experience they had received. It was important for the network to gather this feedback centrally in an easy to use dashboard so the network could respond easily.

solution.

a clear, concise and easy to use app with a clever feedback system.

Our designers spent time to understand the need for the information to be cleanly and clearly organised to allow quick and easy access to vital information.

We used a really simple grid system for the hospital selection page and then built a really nice tabbed user interface for the hospital information pages. We made extra effort to ensure the most important information, such as phone numbers and opening hours, were clearly visible and easy to access.

The feedback tool uses a really simple sliding scale system to allow parents to rate the experience quickly and easily. Parents also have the ability to write more detailed feedback if required.

The data is then stored centrally in a secure dashboard area that is accessible by administrators within the NHS network.

The app has been built in both iOS and Android.

Here is the full testimonial from the client: "Witeck Solutions have been a great team to work with on the development of the 1st Parent Information Mobile Phone App in the UK.

They made an idea into a reality and have helped the Southern West Midlands Maternity and Newborn Network move into the 21st Century with this innovative app.

Through their vision and professionalism the work went smoothly and to schedule and we very much felt part of their team throughout the whole process.

We would highly recommend Witeck Solutions to others and look forward to working with them again in the future."

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